Services & useful information

The Citadel bookshop offers a range of products that reflect the diversity of the Citadel's areas of interest: Museum, Comtois Museum, Museum of Resistance and Deportation, and the work of Vauban.

Among the products on offer, you will find a wide selection of books (educational books, historical works), regional products to taste, stuffed animals, decorative items, souvenirs, postcards, and more.

Tel: 03 81 87 83 41

A shuttle bus at the entrance to the site will take you to the upper part of the Citadel, where the various points of interest are located. Simply ask at reception when you arrive.

The Citadel of Besançon has been awarded the "Sécuri-Site" label, a security label for tourist sites. Issued by the State, the "Sécuri-Site" label certifies the implementation of a comprehensive security system, both inside the Citadel and around the site, and close collaboration with the authorities.

As part of the Vigipirate security plan, a security guard may be present at the entrance to the site to check bags ("visual search"). Please comply with these mandatory checks, which are carried out for your safety.

We remind our visitors that it is prohibited to enter the Citadel grounds with:

• weapons (firearms, knives, box cutters, scissors, etc.) and any sharp, piercing, or blunt objects;
• hazardous products (explosive materials, aerosols, lasers, etc.).

Access to the site will be prohibited to any violators.

The public service is committed to improving the quality of services.

Through the Qualité Tourisme™ brand, the Citadel is committed to your satisfaction in :

• A warm welcome
• Attentive staff
• Proficiency in foreign languages
• Customized services
• Clear and accurate information
• Cleanliness and comfort guaranteed
• Discovering a destination
• Taking your opinion into account.